Privacy Policy

Privacy Policy for Urander

General Last Updated: July 10, 2024

Thank you for your interest in Urander and our affiliated companies (“Urander”, “we”, or “us”) and in the various hardware, firmware, software, websites, applications, and services provided by us and on which a link to this Privacy Policy (this “Policy”) is displayed (each, a “Product” or “Service” and, collectively, the “Urander Products and Services”).

Our Commitment to Privacy Our Privacy Policy was developed as an extension of our commitment to combine quality products and services with integrity in dealing with our users. This policy is designed to assist you in understanding how we collect, use, and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and products and services. As we continue to develop our website and take advantage of advances in technology, our privacy policy may change. Please refer to this page frequently for the most up-to-date information.

Information We Collect We may collect information about you directly from you, from third parties, and automatically through your use of the Urander Products and Services. Some information we collect from you are referred to as “personal information” or “personal data” in this Policy. Personal information or personal data is data that can identify you, or data that we can relate to you, such as your name, email address, credit card number, and shipping address.

If you do not provide your information when requested, you may not be able to use Urander Products and Services if that information is necessary to provide you with Urander Products and Services or if we are legally required to collect it.

Account Information When you create a Urander account, you may provide us with information that includes your user ID, email address (or phone number, based on the country located), password or other information for account verification. You might choose to provide us with additional information — like gender, birthday, professional information and other information on your profile page.

Contact Information When you place an order with Urander, sign up for notifications or updates, or contact us for customer service, you may provide us with your contact information including your name, alias, email address, shipping address, billing address, and phone number(s).

Payment Information When you place an order with Urander or engage in financial transactions by using Urander Products and Services, you may provide us with your payment information such as your bank account, credit card number, or debit card number.

Photos and Videos Urander does not automatically collect your photo or video without your consent and affirmative actions. When you choose to upload your photos, videos, or other content using Urander Products and Services, including text content relating thereto, we may collect and store such content, including EXIF data relating to the photo or video.

Communications When you contact us, we may collect information about your communications with us, including your contact information, and the time, topic, and content of your communications.

Location Information When you activate Urander hardware products, use the map function of our apps, synchronize your activity record, obtain notifications, or search for nearby spots, you may provide us with geolocation information.

Device-Related Information When you activate Urander products, request after-sales service, unlock certain features or upgrade the firmware, you may provide us with information about your Urander device, including model and serial number.

Technical Information When you visit our webpage or use our mobile applications, you may provide us with technical information about the device running the browser or the application. Such information includes your IP address or device address, web browser and/or device type, the web pages or sites that you visit just before or just after you use a Product or Service, hardware version, and operating system. We also may use these technologies to collect information regarding your interaction with Urander email messages, such as whether you opened, clicked on, or forwarded a message.

Cookies We use cookies and other similar technologies on Urander websites and online services. Cookies are used to collect information, including personal data, from you. Cookies are small files which, when placed on your device, enable us to provide certain features and functionality.

How We Use the Information We Collect We use information we collect through Urander Products and Services in a variety of ways in providing the Urander Products and Services and operating our business. The use of information that we collect includes the following:

• To operate and provide features of the Urander Products and Services.
• To verify and manage Urander user accounts.
• To provide services and information that you request.
• To process and deliver entries and rewards in connection with promotions that may be offered from time to time by Urander.
• To personalize the content you receive and provide you with tailored content.
• To understand and analyze the usage trends and preferences.
• To improve the Urander Products and Services.
• To develop new products, services, features, and functionality.
• To contact you for administrative and informational purposes, including for customer service.
• To detect, prevent, and respond to fraud, abuse, security risks, and technical issues.
• For any other purposes disclosed to you at the time we collect your information or pursuant to your consent.
• To comply with applicable laws.

When We Disclose Information We will not disclose your information that we collect through Urander Products and Services to third parties except as described in this Policy or as we disclose to you at the time the information is collected. We may disclose the categories of information described above to the third parties and for the purposes described below:

• We may disclose your information to our parent company, affiliates, and subsidiaries globally when permitted by law.
• Any information that you voluntarily choose to make publicly available by uploading it to a publicly accessible site or venue using Urander Products and Services.
• We work with third-party service providers to provide payment facilitation, parcel transportation, application development, traffic monitoring or analysis, electronic messaging, and other services for us.
• We may preserve and disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws.
• We also reserve the right to preserve and disclose your information that we believe, in good faith, is appropriate or necessary to protect ourselves or others from fraudulent, abusive, or unlawful uses or activities.
• Information about our users, including information you provided and any information collected through Urander Products and Services, may be disclosed and otherwise communicated to an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction.
• We may make certain aggregated, de-identified, or non-identifying information about users of Urander Products and Services available to third parties for various purposes.

Your Rights and Choices Regarding Collected Information You may update, correct, or delete certain Urander account information and preferences by accessing your account preferences page. If you receive commercial email or text messages from us, you may unsubscribe at any time by following the instructions contained within the email or text message.

If you are located in the European Economic Area, you may also have the right to request access to additional information, including the right to request access to and receive certain information we maintain about you; to update or correct inaccuracies in the information we maintain about you; to receive a copy of the information which you provided for its transmission to another company; to object to the processing on grounds relating to your particular situation; and to have the information blocked, deleted, or erased, as appropriate.

Third-Party Services Urander Products and Services may contain features or links to websites and services provided by third parties. Any information you choose to provide on third-party sites or services, or any information otherwise collected by such third-party sites or services is collected directly by the operators of such services and is subject to those operators’ policies, if any, governing privacy and security.

Children’s Privacy Urander Products and Services are not directed to children under the age of 16. We do not knowingly collect or process information from children under the age of 16 without obtaining parental consent.

Data Security We use certain physical, organizational, and technical safeguards that are designed to improve the integrity and security of information that we collect and maintain. Please be aware that no security measures are perfect or impenetrable.

International Transfers of Personal Data Your information collected by Urander may be transferred to and accessed by Urander entities and business partners globally to provide Urander Products and Services to you. If you choose to use Urander Products and Services from the European Economic Area (EEA), then Urander GmbH in Germany is the data controller, and we may transfer your personal data outside of EEA for storage and processing.

Retention of Your Information We retain your information to provide service to you, or as required by applicable laws or regulations. We aim to retain your information only for the period necessary to fulfil our obligations under this Policy.

Changes and Updates to this Policy We may update this Policy from time to time. If we modify this Policy, we will make it available on or through the Urander Products and Services and indicate the date of the latest revision. We will make reasonable efforts to notify you of the change.

Our Contact Information Please contact us with any questions or comments about this Policy or our data practices by email at [email protected]. If you are located in the European Economic Area, then unless otherwise indicated in this Policy, the entity responsible for the collection, use, and processing of your information described in this Policy is Urander. You may contact us to have your information blocked, deleted, or erased, or to opt-out from profiling.

California Privacy Notice If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, click HERE.

Effective Date The effective date of this Privacy Policy is July 10, 2024.

Changes to this Privacy Policy We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. We also may advise you via email of changes to this Privacy Policy.